FootRunner Support    PRICE
Each support incident $125.00

FootRunner technical support is offered on a strictly per incident pre-paid basis. Note that since FootRunner is essentially a 4D code interpreter, most problems can be traced to 4D coding errors. In order to identify FootRunner errors, you should be prepared to supply the following information in addition to a clear and concise description of the problem:
  • Your actual FootRunner (4D) code
  • 4D version(s) involved
  • Operating environment(s) including machine type, configuration, OS, etc.

In addition, since FootRunners execute 4D code, provide a clear description of your database structure. We might require a copy of the entire application and test data to work with.
NOTICE: It is the policy of Footprints, Inc. to respect the privacy of its customers and the people doing business through its service. As such all information presented here WILL NOT be sold or distributed to any party outside the Footprints organization.
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